What the program does instead of a person

AI agent skills for managers: leads, meeting notes, invoices, receivables

Taking enquiries, meeting minutes, invoices, reports, chasing overdue payments. Pick your department or the program you work in and see which of these happen without a person.

Work in Bitrix24? See the page for business. Would rather not run your own server? There is the cloud.

Pick your job Discuss the task

For 23 jobs the whole run is shown: what the person asked, what was done and what came back. For 3 of them the line is named next to it: the program does not cross it on purpose, and will not. How it works inside is at the bottom of the page.

Catalogue of jobs

Pick a department or a program

Twenty three jobs. Most people need four or five of them: filter down to yours by department or by the program your people already work in.

Who for

Where

**Meeting minutes**After a call, the minutes arrive: decisions, tasks, who does what and by when.Telegram

**Inbox triage**In the morning, instead of mail, CRM and Telegram, the owner gets one digest: urgent, later, junk.MailBitrix24Telegram

**Tender agent**When a new tender appears, the manager gets it assessed by your own method: take it or skip it.Telegram

**Quote agent**When a request lands in the mail, the manager gets a finished quote in Word and PDF, priced from your own price lists.The program does not substitute an analogue for an item missing from your price lists: that line goes out as "made-to-order, price on request". Choosing an analogue is an engineer's call, and the program will not make it.Mail

**Lead radar**When a matching job appears on a board, you get it with a score; a human decides whether to reply.Telegram

**Contract from a quote**Once the quote is agreed, the manager gets the contract: parties, subject, sums in words, dates, annex.Bitrix24

**CRM report**On the appointed day the owner gets the report on deals, managers and channels, always in the same shape. Figures from 1C come in as an export: a person sends the file.Bitrix24Telephony1C (as an export)

**Call transcription**Once a call is recorded, you send the file in and get its text back: something you can search and count.Telephony

**Scheduled tasks**At the set hour what arrives is not a reminder but finished work: what changed since yesterday and what to look at.Bitrix24Telegram

**Documents and price lists**When a supplier sends an invoice or a price list, purchasing gets a table: items, part numbers, sums. An export from 1C is parsed the same way: it is an .xlsx or .csv someone sent in.1C (as an export)Mail

**SEO assistant**Before a section goes live, the specialist gets a list of what to fix rather than a thousand-row export.Browser

**Traffic manager assistant**Every two hours the owner gets Direct and CRM in one picture: spend, enquiries, deals. Avito is read through your own advertiser cabinet in a browser, and a human signs in.Yandex DirectBitrix24AvitoBrowser

**Leads from messengers**When a client writes in Telegram, the manager gets the enquiry parsed out: who, what they need, contact and where they came from. The client is not answered.Telegram

**CRM watchdog**Every morning the owner gets a list of what breaks the reporting: deals without tasks, duplicates, wins with no amount.Bitrix24

**Reviews on marketplaces**When a new review appears on Avito, it arrives with a draft reply ready. The program writes the draft and sends it after your "Send". Avito is read through your own cabinet in a browser, and a human signs in.AvitoBrowser

**Receivables**When an invoice goes overdue, the manager gets who owes, how many days, what was shipped, and a letter to the client.1C (as an export)Mail

**Job applicant screening**When the applications pile up, whoever is hiring gets a short list with the reasoning for each name.The program does not mail the candidates on its own: every letter goes out only on your "yes", and we are not going to drop that question.Mail

**Call review**After the day's calls the owner gets a list with a score and the quote where the conversation fell apart.Telephony

**Tender document pack**Once the decision to bid is made, you get the application assembled: details, certificates, the platform's own forms, an index.Telegram

**Winning back dormant clients**When a regular buyer stops buying, the manager gets their purchase history and a reason to call.Bitrix24

**Competitor price monitoring**Once a week you get the list of items where you are above the market and where you leave money on the table.Browser

**First-line support**When a client asks in a messenger, an employee gets a ready answer drawn from the company's own documents: all that is left is to read it and send. What is not in the documents, the program does not make up.The program does not answer an unknown client on its own, and we are not going to open that line: the bot serves only the people the owner has put on the list, and everyone else lands in the access request queue.Telegram

**Project manager assistant**When something is agreed in a chat, the manager gets the list of agreements: what, who and by when. Minutes from a call are put together the same way.Telegram

How it works

Three levels

01 skill

Skill

A SKILL.md file with a header and a procedure. It sits in the skills directory, appears in the agent's catalogue and opens when needed.

SKILL.md

02 plugin

Plugin

A directory with a manifest, its own connectors and its own skills. Installed by command, it cannot silently replace a built-in connector.

capyagent.plugin.json

03 extension

Browser extension

A panel beside the page. It requests permissions through a manifest and receives the intersection of what it asked for and what was granted, not everything it asked for.

manifest.json

Rules

What was made deliberate here

Catalogue first, bodies on demand. Twenty full skills in the prompt eat the model window before the work even starts.
Data directories come before the home folder. The service runs under a dedicated user and the unit closes off the home folder with ProtectHome=true. While plugins were searched for only in the home folder, there was physically nowhere to put them on a production machine.
An unreachable directory means "no plugins here", not a refusal to work. The service writes a warning and moves on.
A broken manifest inside an installed plugin is an error. A human put it there, and ignoring it silently would mean lying that the plugin works.
A plugin does not grant itself permissions. The manifest asks, a human grants, and the intersection goes into the process.

Format

Plugin manifest, version 1

capyagent.plugin.json

{  "schema_version": 1,  "id": "example",  "name": "Example Business API",  "version": "1.0.0",  "connectors": [{    "id": "api",    "command": ["python3", "${PLUGIN_DIR}/server.py"],    "env": ["EXAMPLE_API_TOKEN"]  }],  "skills": ["skills"],  "permissions": {    "network": ["api.example.com"],    "secrets": ["EXAMPLE_API_TOKEN"]  }}

${PLUGIN_DIR} is expanded only after the manifest passes validation. At runtime the connector is named example.api, and it cannot be used to shadow a built-in one.

Catalogue

What exists today

Two finished entries and one format. Everything else is written for the task at hand: half a page of skill usually closes work that previously needed its own script.

01 skill

Equipment price research

Builds an evidence table of offers: source, date checked, price, VAT, availability, delivery, confidence. A search snippet is never treated as a price; the page is always opened.

skills/поиск-цен

02 plugin

Calltouch

Calls, requests and sources as a separate plugin with its own manifest and permissions. The first plugin with install and removal.

plugins/calltouch

03 template

Your own skill in half an hour

A header with a name and a description, then a numbered procedure in plain words. No code, no build step.

How to write one

Example

What a good skill looks like

Taken from the price research skill that is already in use. Notice that every step closes a specific way of producing a beautiful and wrong answer.

Clarify what we are looking for. Category, specs, region, acceptable alternatives. A vague answer is worse than no answer: it looks like work.
Search with several phrasings. A snippet is a hint about where to go, not a source of price.
Open the page. The cheap way first; if an empty shell comes back, use the browser. The price is taken only from a page we opened.
Merge duplicates. One supplier on their own site and on a marketplace is one offer. Three links to the same shop do not widen the sample.
Assemble a table with the date checked and a confidence level on every row.

A skill like this is portable: it works in CapyAgent, and its text reads to a human as an ordinary instruction. That is the point of the format.

Need a skill for your own work?

Describe the procedure in words and we will turn it into something the agent performs every day.

Discuss the task What it costs

Agent for Bitrix24 - How the program reads your CRM and how it differs from a website chatbot.
Cloud - When you would rather not run your own server: the agent runs on ours.
First launch - From download to the first conversation.
Pricing - What is free, what is paid and what is sold separately.